Agreement

Privacy Policy

Read the privacy policy for our website and application development services.

Welcome to Inflection Studio (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://inflectionstudio.io (the “Site”) and use our services.

1. Information We Collect

1.1 Information you provide to us

We may collect information that you provide directly to us, including:

  • Contact information such as name, email address, and phone number
  • Company and project details
  • Billing and payment information when applicable
  • Messages, feedback, and files shared through our contact forms or email

1.2 Information collected automatically

When you visit the Site, we (and our service providers) may automatically collect certain information, including:

  • Device and browser information (e.g., browser type, operating system, device type)
  • Usage information (e.g., pages viewed, time spent, clicks, scrolling, referring/exit pages)
  • Approximate location derived from IP address (country/region level)
  • Performance and diagnostic data (e.g., page load timing, Core Web Vitals-like metrics, errors)

2. How We Use Your Information

We use information to:

  • Provide and maintain the Site and our services
  • Respond to inquiries and deliver support
  • Improve our website, products, and service offerings
  • Send updates, announcements, and marketing communications when permitted
  • Monitor usage, secure the Site, and detect fraudulent or abusive activity

3. Cookies, Analytics, and Session Replay

We use cookies and similar technologies (such as pixels, local storage, and JavaScript tags) to operate, analyze, and improve the Site. These technologies may collect information about your device and browsing actions.

3.1 Google Analytics

We use Google Analytics to understand how visitors use our Site (e.g., traffic sources, pages visited, engagement). Google Analytics may use cookies and collect information such as device/browser data, pages visited, and approximate location derived from IP address.

3.2 Microsoft Clarity (session replay and heatmaps)

We use Microsoft Clarity to better understand how users interact with our Site through features like session recordings (session replay) and heatmaps. Clarity may collect information about how you use the Site, including:

  • Mouse movements, clicks, scrolling, and page interactions
  • Page URLs and referring pages
  • Device and browser information
  • Technical and performance data (e.g., loading times, errors)

Clarity collects this information using first- and third-party cookies and other tracking technologies. We use these insights to improve our Site, content, and user experience.

Microsoft may process this data for providing Clarity services to us under its terms and privacy practices.

Note: While Clarity is designed to help protect user privacy (for example by masking certain data), you should avoid entering sensitive personal information in open text fields on the Site.

3.3 Cloudflare Browser Insights / Browser Analytics (RUM)

We use Cloudflare Browser Insights (also referred to as browser analytics/real user monitoring) to measure and improve Site performance and reliability. This may collect performance and diagnostic information such as:

  • Page load timing and interaction performance metrics
  • Device/browser type and network characteristics
  • Page URL and related technical signals needed to measure performance

Cloudflare’s processing of information is described in its privacy materials:

3.4 Your choices

You can control cookies through your browser settings and may be able to use browser extensions or platform controls to limit certain tracking. If you disable cookies or similar technologies, some parts of the Site may not function properly.

We provide consent controls for analytics and session replay technologies when you first visit the Site. You can also revisit your choice at any time using the Manage cookies control available in the Site footer.

4. Third-Party Services and Sharing

We may share information with trusted third-party service providers that help us operate the Site, analyze usage, provide analytics, deliver communications, and secure infrastructure (e.g., analytics and hosting providers). These providers are permitted to process information only to perform services for us and in accordance with applicable terms.

We may also disclose information:

  • To comply with legal obligations or lawful requests
  • To protect the rights, safety, and security of our business, users, and others
  • In connection with a business transaction (e.g., merger, acquisition, asset sale)

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics/performance data may be retained according to the settings and retention periods of the relevant providers.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information, and to request restriction or portability where applicable. To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us via our website: https://inflectionstudio.io